Effective Date: June 30, 2026

At Plumbing Power Company, customer satisfaction is important to us. This Refund Policy explains when refunds, returns, or exchanges may be available.

Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Eligible products may be:

• Replaced

• Exchanged

• Refunded after inspection and approval

Returned products must be unused, in their original packaging, and include all original accessories where applicable.

Non-Refundable Items

Refunds are generally not available for:

• Products damaged after delivery

• Used or installed products

• Custom or special-order items

• Clearance or final-sale products

Service Refunds

Due to the nature of plumbing, electrical, and HVAC services, completed service work is generally non-refundable.

If you experience an issue with a completed service, please contact us promptly. We will review the concern and work toward an appropriate resolution.

Refund Processing

Approved refunds will be issued using the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

Order Cancellations

Orders may be canceled before shipment.

If an order has already been shipped, it may be subject to our standard return process.

Contact Us

For refund or return requests, please contact:

Plumbing Power Company

Email: info@plumbingpowercompany.com

Phone: +966 58 353 5950